How AI Shapes Customer Experience Before A Human Ever Steps In
AI embedded in digital customer journeys can interpret signals, make recommendations and influence what happens next before a person ever gets involved.
Business
Global corporations, commerce, enterprise mergers, executive leadership, and trade.
Showing 18 of 4,152 stories indexed
Apple iPhone 18 Pro Scam Warning As Pre-Orders Go Live September 12
Pre-orders for the new Apple iPhone 18 Pro and Pro Max begin on Saturday, September 12. Now fraud experts warn that scammers are already trying to take your money.
AI Agents Will Take Shortcuts. The Solution Is To Design Better Paths
Make authoritative master and reference data easy to discover and consume. Make trusted data products easier to access than uncontrolled copies.
Salesforce Adds Long-Horizon AI Agents To Agentforce
Salesforce adds purpose-built job ready agents to Salesforce as part of a move to support long-horizon tasks in the enterprise.
Three Conditions That Separate AI Governance From AI Documentation
AI governance frameworks are usually careful documents, but they rarely contain a named person accountable for each AI-influenced decision.
Greece's alliance with Israel is becoming a domestic liability - Middle East Eye
Israel issued a rare warning to its citizens in Greece last Sunday ahead of nationwide pro-Palestine protests: avoid advertising your nationality in public.
Anthropic says scientists used AI for possible biological weapons development
Anthropic said it blocked scientists who used its Claude AI models "in ways that could support biological weapons development."
Anthropic flags UAE-linked misuse of AI targeting the Muslim Brotherhood - Semafor
Anthropic said in a report that a UAE-linked influence operation used Claude AI to target the Muslim Brotherhood. The operation used around 300 fake social-media accounts, created a front NGO, ghost-wrote testimony to be used at the UN, and compiled files on European lawmakers, j...
Ebola spreads to new province in DRC
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Ukraine’s Drone Revolution Faces Its Toughest Test—And It Isn’t Russia - Newsweek
Russia’s full-scale invasion put Ukraine under immense pressure. But pressure creates diamonds, and if it’s value you’re looking for, look no further than Ukraine’s unique defense industry.
Suspect in Slovak arson attempt says he was hired via Telegram, news website says
Sept 11 - A Latvian man suspected of an attempted arson attack on a drone factory in Slovakia told investigators he was hired through the Telegram messaging app and had contact with several people instructing him, including one who spoke Russian, a Slovak news website reported.
Unknown projectiles strike 2 vessels off Oman, fire reported aboard one: UKMTO - Anadolu Ajansı
Two vessels were hit by four unknown projectiles off the coast of Oman, causing a fire on one of them, the UK Maritime Trade Operations (UKMTO) center said Thursday.
Remita Approved As Digital Application Channel for Landmark Dangote IPO - THISDAYLIVE
Remita has been approved by the Nigerian Exchange (NGX) as an electronic application channel for the Dangote Initial Public Offering (IPO), enabling eligible investors to subscribe digitally through its platform.
EPL: Arsenal set to renew Arteta’s contract – Reports - Punch Newspapers
Arsenal are closing in on a new long-term contract for manager Mikel Arteta, with negotiations understood to have made significant progress in recent weeks. As reported by BBC Sport on Thursday, the club are increasingly confident that the Spaniard will extend his stay at the Emi...
Two die from hypothermia after being trapped on the N3 in KZN as snow is expected to clear from Monday
The recent snow in KwaZulu-Natal caused havoc on the roads and claimed two lives. File Picture: NETCARE.
Atlantis in shock as mother accused of raping children applies for bail
Atlantis in shock as mother accused of raping children applies for bail iol.co.za
Woolworths apologises after 'maggots' found near chicken at Johannesburg store
Woolworths has apologised and launched an investigation after a video appeared to show fly larvae near chicken packs at its Bel Air store in Johannesburg.
‘Not even my shadow’: Mogotsi returns for fourth bail bid as CCTV evidence challenged
Alleged political fixer Brown Mogotsi has denied claims that he planned to escape from custody, telling the Johannesburg Magistrates’ Court that there is no evidence to support allegations that a correctional services uniform had been prepared for him.